Last week I went to a special conference, The Content Marketing Academy 2016. There was a great energy and sense of community at the event.
If you missed the last post, my takeaways from TCMA Day 1 are here.
Day 2’s speakers were:
- Ann Handley
- Kevin Anderson, Square Tree Marketing
- Colin Gray, The Podcast Host
- Laura Lucas, Inspirential
- Bert van Loon
- Alasdair McGill
- Mark Schaefer, Schaefer Marketing Solutions
Here are the best bits from day 2!
1. An increase in content quantity doesn’t necessarily mean a decrease in quality
Just because we produce more content doesn’t mean that the standard will slip.
Sarah Arrow says:
I hear a lot of time that quality of posts will go down if you write every day. I don’t think that’s true, writing is like a muscle; the more you do it the stronger it becomes.
2. Think bigger: offer your audience deep value
An online class on brewing coffee?
Turns out that it isn’t such a daft idea overall, as Ann thought.
Taught by a champion barista, the course has close on 10,000 students and a 98% approval rating.
By creating smarter customers, Blue Bottle Coffee has established itself as a go-to company for coffee sales.
3. Get bolder: tell a story in way no-one else is doing
Humane Society Silicon Valley to increase donations to animal causes.
They created a powerful video of the story of two individuals who saved one another – Eric and Peety.
By combining two topics – health and animals – they found a larger audience.
The video generated 2.5m views and half a million shares. (And presumably, more donations.)
4. Be braver: find your unique voice
Your tone of voice comes from Culture x Story x Empathy.
If one of these is lacking, you won’t have much of a voice!
5. Find Interesting Ways To Say Boring Stuff
Don’t go with the crowd – spice up the copy on your marketing materials.
Chubbies Shorts did this with their email signup form.
Instead of a dull Submit button, they have Boomshakalaka!
6. Write for yourself – it’s therapeutic
Journalling has health benefits, both physical and mental.
Do some writing every day and you’ll emerge a better writer.
7. Reach through text – engage through media
Hooking an audience through blog posts is good.
Then use audio or video to show your personality and values.
8. Summarize your big idea after your introduction
Let the reader/listener/viewer know what’s coming up to keep them engaged.
9. Squeeze more content out of your ideas
With some planning and outsourcing, you can milk your content for all it’s worth.
You could create a video, divide it into shorter segments, make a podcast out of it, transcribe it and turn it into one (or two) blog posts.
Thinking cleverly, you could get 9 pieces of content out of one idea.
QuickSprout has a good guide on repurposing content.
10. Create a content series
I love this idea! This was possibly the BIG takeaway from the 2 days.
Creating a series helps you:
- Save time – you don’t have to think of brand new ideas every time
- Get more in depth into a subject
- Hook your audience in and keep them more invested in the next episode (“Tune in next week when we tell you where you shouldn’t invest your money.”)
11. Position yourself as the answer to your clients’ problems
Learn from the infomercials – discuss a problem and how you have the perfect answer to it.
12. Promise big results
If you have a good client case study, present it.
Let your audience know just how good you are – “I helped increase widget sales 200%!”
13.Get the ‘Oh!’ in your content
Make sure it has the WOW factor, so it’s shared and remembered.
14. Only use metrics that are actionable
Don’t get lost in your data and waste time poring over numbers that are irrelevant.
ConversionXL has a comprehensive post on setting up Google Analytics to get actionable data.
15. Provide consistently good service in your customer interactions
That means before, at the start, during and afterwards.
Make the whole experience pleasurable and easy.
If a customer receives poor service, they’re 4x more likely to go to a competitor.
16. Look for an unsaturated niche – and rule it!
If you’re lucky enough to find a niche with a big audience and low competition, dominate it with your content marketing.
Mirabeau Wine entered a highly competitive market with almost no budget.
But it was one where their 600 rivals hadn’t entered the content game.
Mirabeau capitalised and built their brand through blogging and videos.
17. Be consistent in all you do
Post when you say you will.
Answer all your comments.
If you fulfil expectations, you will build trust.
18. Create an emotional connection with your community
Here are 5 tips on building an emotional connection with your audience through your blog.
19. Find and love those who share your content
Sharing is rare – only 1 in 318 tweets is shared, and only 0.5% of Facebook posts.
People share because:
- The content reflects the type of person they are
- It’s a kindness
- They want to show love and support
Build relationships with people who share your stuff – they’re like gold dust!
20. Content marketing is a long game
In the first year, you will build awareness.
It’s unlikely you will make money in the first two years.
Keep at it! Even if the engagement isn’t there.
Read: How Long Does it Take to See Content Marketing Results?
21. Create new stuff from existing ingredients
Taco Bell uses 14 main ingredients to make their tacos, but they combine them in interesting and exciting ways.
Don’t make generic taco content.
Make something spicy hot.
22. Don’t forget to use the existing social media platforms
Yes, Snapchat and Periscope might be the cool new kids on the block.
But the big 7 (Facebook, Twitter, LinkedIn, YouTube, Google+, YouTube, Pinterest and Instagram) have 98% of the marketing spend.
Don’t ignore them.
23. Be more human!
Use a face rather than a logo if you can.
Let people see the person behind the content.
Over to you
What is your top tip for content marketing success? Please comment below.
Fantastic post Claire, well done! It’s great that you chased down all the links for us.
Claire Brotherton says
Thanks Alan! Can’t believe I missed out Mark’s BADASS strategy!
Nice list Claire, thank you.
Re. (1) I know our mutual acquaintance encourages more writing…and agree about quality vs. quantity btw…but how much is too much? Could I risk switching people of with too much content and messaging, irrespective of the quality?
I’m happy at the moment in year 2 of my blogging career to play the long game (20) continue to develop my craft and get to know my audience better 🙂
Jenni @ Coaching by Jenni says
Ha – that example for #10 is perfect for me 😉
Great post, I’ll definitely be coming back to this later when I need more ideas!
Claire Brotherton says
Thanks for commenting, Jenni.
Looking forward to your content series! Any ideas on what I could do for mine?